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Customer FAQs

Find answers to common questions about Wizattpay Finance services. If you can't find what you're looking for, contact our support team.

General Questions

What is Wizattpay Finance?
Wizattpay Finance is a microfinance platform that provides accessible loans and financial tools to entrepreneurs and individuals worldwide, using innovative credit scoring like our Bril Score system.
How do I get started?
Simply register on our website, complete your profile, and apply for a loan or check your Bril Score. Our process is quick and user-friendly.
Is my information secure?
Yes, we use industry-standard encryption and security measures to protect your data. We comply with privacy regulations and never share your information without consent.

Loans and Applications

What types of loans do you offer?
We offer micro-loans for personal, business, and emergency needs, ranging from small amounts to larger sums based on your Bril Score and eligibility.
How long does approval take?
Most applications are approved within 24 hours, provided all documentation is complete. Funds are disbursed quickly once approved.
What documents do I need?
Typically, you'll need ID proof, address verification, and income details. Requirements vary by loan type and location.

Bril Score

What is Bril Score?
Bril Score is our proprietary credit scoring system that assesses creditworthiness using alternative data, making it accessible to those without traditional banking history.
How can I improve my Bril Score?
Pay bills on time, maintain stable income, and use our financial tools. Subscribe to premium plans for personalized tips.

Payments and Repayments

How do I repay my loan?
Repay via bank transfer, mobile wallet, or our app. Use our calculators to plan payments and avoid late fees.
What happens if I miss a payment?
Late fees may apply. Contact us immediately to discuss options—we're here to help avoid escalation.

Support and Contact

How can I contact support?
Use our contact form, email support@wizatt.in. Business hours: Mon-Fri 9AM-6PM EST.
Can I update my account information?
Yes, log into your dashboard to update details. For security changes, contact support.

Still have questions? We're here to help.

Contact Support
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